Don’t you love dealing with companies to get refunds?
Earlier this month my Myki died. (Out-of-towners: Myki is Melbourne’s public transport smartcard ticket system. We use the term “Smartcard” loosely.) In fact it got me to the city but wouldn’t let me go home. Totally dead. All readers at all gates just stared blankly up at me. Continue reading
According to this article in today’s Age, only 20% of people use the Myki website to top-up their cards while a measly 6% set up the auto-topup feature. And the operators are surprised! Continue reading
Last time I offered some tips for users of the Myki Pass. This time I’ll explore the Myki concept of the Default Fare and how you can take advantage of it to reduce the Touch Off queues and help get everyone, including yourself, off the tram or bus, or out of the train station, more quickly. Continue reading
Myki is Melbourne’s new public transport ticketing system. It is a smart card system similar in intended function to London’s Oyster Card and Hong Kong’s Octopus. It is a smart card system similar in speed to a brick built into the base of your house. No, that’s a little unfair. When the reader actually does read your card it gives you just enough time to read the entire Myki user guide before it’s finished. Continue reading
Dear Myki,
On the very day I wrote to you expressing my frustration and disappointment with your performance, the state government announced it decided not to get rid of you after all. This means it’s just you and me kiddo and a million or so other passengers, so we have to learn to live with each other. Continue reading
Dear Myki,
I tried to like you. I wanted our relationship to work so I give you more chances than you deserved but you’ve disappointed me. At first things worked very well between us, even when you ignored me I was willing to look past that. I was patient but you let me down, Myki. I don’t have the trust in you I expected at this stage of our relationship. It’s been over a year! Continue reading
Richard Leonard - Words & Pictures 