Even The Shortest Queue Can Be Avoided…

I received an Email from Myki the other day reminding us that we can use the Auto-top-up feature so we’re never caught short with an empty Myki card and therefore help reduce the queues at the myki top-up machines.

Personally I prefer to top up on the weekend when it suits me, I have more time and I actually won’t have to wait in a queue at all and I know Myki won’t sneak money from my bank account when I’m not ready for it.

Those queues aren’t the one’s that bother me, even if they bother disorganised people who can’t plan ahead. I’m still fuming over the fact that people still insist on touching off when they’ve travelled all the way from the city to Zone 2. Of course they do it because they’ve been trained well by the Myki ad campaigns: The three T’s. Top up, Touch On and Touch Off. The same ad campaigns have scared people away from not touching off because of the dreaded Default Fare . Cue dramatic 3-chord musical sting.

I detailed the reasons for the Default fare in this post along with what type of trips’ fares match the Default Fare. And therefore, by extension, how you can prevent the bottle necks at Zone 2 station exits when everyone’s dying to get home.

Summary: Evening peak, travelling from Zone 1 to Zone 2: Your fare equals the Default Fare so don’t hold everyone up by touching off. Walk straight through.

Thank you.

6 thoughts on “Even The Shortest Queue Can Be Avoided…

  1. ericjbaker

    This dumb American (we know you all think that) has not the slightest clue what the heck you just said, but it sounds like the beginning of a near-future dystopian sci-fi story.

    Overthrow the government now!

    1. Richard Leonard Post author

      I thought the entire world knew about Melbourne’s dismal public transport ticketing system that is Myki – it makes us the laughing stock of any city that doesn’t still use the horse and cart.

  2. Maddie Cochere

    I’m with Eric. I was just about to ask what language are you speaking, because it seems you are definitely reporting from another planet, or you have warped to the future. 😉

  3. jmmcdowell

    Hmm, DC may have a smartcard system, but it’s anything but simple. Different rates at different times, which vary on different routes…. Turnstyle readers that often don’t work, lines for adding value…. It may just be as bad as yours!

    1. Richard Leonard Post author

      We hear from all the people who rave about the Singapore, Hong Kong and London systems which apparently are brilliant: fast, reliable and easy to use.
      No, Melbourne had to reinvent the wheel rather than buy an off-the-shelf system. Apparently this was because they didn’t want to change the fare structure which is the same for trains, trams, and buses. Problems occur near Zone boundaries where people get (over)charged for the wrong zone. It’s a pain to prove and claim the money back. The readers rarely take less than a full second to be done with reading your card so it takes ages to leave a station. And it’s all so unnecessary.
      I better stop ranting now and leave it for another post! 😉


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